Privacy Policy

Last updated 12 October 2026

Mayday Sound operates maydaysound.com. This policy explains what personal data we collect when you browse the site, create an account, or buy our digital products, and the choices and rights you have over it.

Who we are

Mayday Sound (“we”, “us”) is the data controller for the personal data described below. For any privacy question or request, write to [email protected].

Data we collect

Account data. When you sign in we receive your name, email address, and profile picture from our authentication provider (Clerk, using your Google account). We never receive your Google password.

Order and library data. We store your cart, your orders, and which products you own so we can deliver your downloads and keep your library available.

Payment data. Payments are handled by Creem, our payment provider. Card and bank details are entered on Creem’s systems; we do not see or store your card number.

Technical data. Our servers record standard request logs (IP address, browser, and timestamps) to keep the site running and to prevent abuse.

How we use your data

We process your personal data to:

• create and manage your account and library;
• process your orders and deliver your downloads;
• respond to support requests;
• detect and prevent fraud and abuse;
• meet our legal and accounting obligations.

Under the GDPR, these uses rest on the performance of our contract with you, our legitimate interest in running a secure service, and our legal obligations.

Cookies and local storage

We use a session cookie from our authentication provider to keep you signed in, and your browser’s local storage to remember player and audio-tool preferences. We do not run third-party advertising or cross-site tracking cookies.

Who we share data with

We share data only with the providers that make the service work: Clerk (authentication), Creem (payments and checkout), our hosting and file-storage providers, and authorities where the law requires it. We never sell your personal data.

Retention

We keep account and library data for as long as your account exists, and order records for as long as accounting and tax law requires. Request logs are kept for a short period.

Your rights

If you are in the EU/EEA you may request access to, correction of, or deletion of your data, ask us to restrict or object to certain processing, request a portable copy, or withdraw consent at any time. Write to [email protected] and we will respond without undue delay. You also have the right to lodge a complaint with your local supervisory authority.

Security

We protect your data with encryption in transit and access controls on our systems. No online service can guarantee absolute security, so please use a strong, unique Google account password.

Children

The site is not directed at children under 16, and we do not knowingly collect their personal data.

Changes to this policy

We may update this policy as the service evolves. Material changes will be reflected in the “last updated” date above.